Sprint HTC Mogul – Hard Reset

While traveling, I had my HTC Mogul die.  The symptoms were ‘artifacts’ on the home screen (overlay), and the device was generally unresponsive.  I turned was able to turn the phone off and on, but it was stuck at the green Windows Mobile 6.1 initialization screen.  I had to remove the battery to shut down.  A soft reset made no difference, so I performed a hard reset.

This is disturbing when you are on the road, but at least the problem was resolved in less than 30 minutes.  No additional hardware or software was required, ActiveSync and Mobile applications data are retained on the laptop.  I have considered disaster recovery applications for Windows Mobile, but I do not think this is necessary.

Data lost after the reset was limited to Text messages.  I didn’t have any other data in local storage because I configured all other applications to store on the SD card.

Hard Reset – hold down both the soft keys (right and left with the dot at the bottom of the device) and press the reset button on the base of the device.

1. After the reset, you are prompted to be sure you want to reinitialize the device.  You must respond using the keyboard. 
2. System performs an auto-restore with Sprint customizations, some of which can not be uninstalled.
3. Next, the phone auto-restarts to initialize the auto-restore.
4. The phone can be used at this point, but I need to restore my contacts and applications, so I connect to my laptop running ActiveSync 4.5.
5. ActiveSync device with local laptop.  I configure my synch to maintain
   1. Contacts - ~900 contacts – everyone I know, business, personal, and family
   2. Calendar – three month history of appointments
   3. Tasks – typically 45-75 total
   4. Notes – 55 notes
   5. Favorites – 5
   6. Microsoft Office OneNote – light use, about 20K-30K
6. Reset Theme and interface.  I use Windows Default and simplify the interface so I don’t have to scroll the screen.  I also added my basic Owner Information.
7. Add/Remove Programs
   1. Developer One Agenda – install on device
   2. Evernote Mobile (3.0.0.981) – storage card
   3. OneNote Mobile – storage card
   4. Microsoft Voice Command PPC 1.60 – device
8. Device restarts after the Voice Command install to re-initialize the device.
9. Last, reset the Ring Tones to my personal choices

Technorati Tags: Windows Mobile,HTC,Sprint,Mogul,ActiveSync,disaster recover

Best card for foreign exchange?

I'm headed to the UK for a Microsoft training session in our Milton Keynes office.

It has been 15 years this August since we moved back to the US from Ireland, so I needed to re-visit travel and the best way to exchange money for the trip.

A great resource is the FlyerGuide Wiki.

I'll update this post when I return with a summary of the trip.

Technorati Tags: travel,currency,UK