8.27.2008

Latitude D630 Broadcom NetXtremem 57xx

 

Me thinks there are  ‘issues’ with the Dell Latitude D630 network drivers.  This is the second time my machine went into network hell since the Spring.  I also debugged a memory leak with the wireless driver a few months ago as well.  The symptom today was the TCP/IP protocol stack would not load when upon system start up.  It wasn’t a DHCP or network issue, it was the TCP/IP stack failing to load on the card.  The network cable connection was detected correctly, but you could not do anything via the network.

Another symptom was the system hanging on shutdown.  Probably waiting forever for network processes.

You would think the debugging process would be faster on my part, since I ran into this before but nooooo.  Just the restarts were a killer due to the system hangs…  I started with rolling back system state, rolling back the driver, attempted uninstall of the driver (hangs machine).  Bah!

The fix was going into Safe Mode, uninstall the device, re-start and re-discover.  I tried to install an older, stable driver (per Google searches), but after the re-start, the system installed a *newer* driver from Microsoft.  The latest posted Dell driver was 10.26.0.0 (which was installed originally), after re-discovery, I am running 10.78.0.0 from Microsoft.

Hope this saves someone some time.

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2 Comments:

Anonymous neokyle said...

Thankyou, my GF has the same computer & network card, and the same issue, I knew there was a memory leak, but I ran a memory test but like 6 different programs had memory leaks?, so I thought it was a virus, replaced macafee with avast found 4 bad things. But after that still had memory leak.
This explains everything, the memory leak occured only in internet programs.
THANKS MATE!

May 6, 2009 11:57:00 PM EDT  
Anonymous Anonymous said...

Hi Paul,
here is another Paul. I'm very thankfull with your tip. I've spent one day in a plant searching what was wrong with my NIC.
Returning home I've made another search over Internet and founded your Blog.
The symptoms were that my NIC didn't receive any IP adress from DHCP server.
I did exactly what you describe in safe mode.
After rebooting the PNP system found the NIC again and install the correct driver that I'd downloaded previously. Then all work fine.
A great great Thanks to you.

May 10, 2009 2:01:00 PM EDT  

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