Office 2007 and ActiveSync 4.5 Problems

ActiveSync stopped doing a bi-directional synchronization with my Sprint HTC Mogul a few weeks ago (naturally before I went on vacation). 

I never discovered the root cause of the problem, but it may have been a combination of Microsoft Desktop Search 4.0 beta, my Outlook profile, and my being very busy and not sorting out the problem when I noticed the synch stopped working.

Around the same time, Outlook generated an error on opening that stated it was not the default Mail Client, even though the option was properly set.

Problem: ActiveSync would not synchronize Outlook with my HTC Mogul.  Period.  End of story.  Not even thinking considering it.  ActiveSync would connect properly, display the proper count for Contact items (934!), the count would jump to 100/934, then complete and go to Calendar without any Contacts being copied.

I reset the phone, still no joy.

Finally, Sandy suggested I delete the contents of \Windows\Messaging on the device. 

This worked!

Resolving the default client error was resolved by a re-install of Office 2007.  All my settings were saved, including my Outlook Profiles, it was just inconvenient.

I also upgraded the HTC Mogul to Windows Mobile 6.1 (Developers build downloaded from third party site, not HTC or Sprint).  It’s a very nice upgrade and I’ll post after I have it running for a few weeks.

 

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